FAQs

Français

1 – ASSEMBLY / MANUFACTURING

What type of wood is used in assembly of the furniture?
A.P. Industries uses only first quality solid birch and first quality birch veneers on all collections. There is one exception, only one collection is made with two species of wood. On the Nouvel Art collection, we use first quality solid birch and first quality cherry veneers.

Where is the A.P. Industries product number found?
Outside the upper left hand drawer for case goods, on the back of the headboard, inside the footboard and inside the side rails for beds.

What is a bed base?
It will give a platform look to your bed. It replaces the footboard and side rails. Storage boxes and trundle can not be used with the bed base. It is available in twin, double, queen and king sizes. Mattress and boxsprings are needed.

What is a low profile footboard?
A low profile footboard is only available in twin and double sizes. Storage boxes and trundle can be used with it in both sizes.

What is a trundle?
A trundle is an additional twin size bed on casters that can be used with twin, doubles beds and bunks beds. It requires the use of a mattress no thicker than 6”.

What is a storage box?
A storage box is a square unit on casters that rolls under the bed for more storage. They can be used with twin beds, bunks beds or double beds. A storage guide is necessary when using two drawers. They need to be assembled. Guide is also recommended with one drawer to ease the use.

Where is the furniture made?
All the furniture is made in Quebec, Canada. The only exception somes cribs, the bunk beds and the leather bed. They are manufactured in China, but still meet all quality standards as we are ISO 9001 certified.

2 – FINISHES

What is a 2 tone finish?
A two tone finish is having 2 different colors on the same piece. At A.P. Industries, our definition of a two tone color is always the same. The first color listed is applied to the top and the knobs (if wooden knobs are used) and the second color listed is applied to the rest of the item. Some beds can also be finished two tone. Whenever possible the cap rail will be the top colour. We also offer that possibility on some canadian made cribs. When a two tone finish is used, the headboard and footboard of the crib would be the top colour.

Are the 2 tone finishes more expensive than the regular finishes?
No, the cost is the same whether the goods are finished with one color or with a two tone.

Can I obtain finish samples?
Our dealers will be happy to show you the finish samples. Check our dealer locator for a store near you.

3 – STANDARDS

What safety standards do A.P. Industries products conform to?
All of our products conform to current CPSC and ASTM standards.

Do your finishes contain lead?
No. You may find the confirmity report.

Are your finishes toxic?
No. You may find the confirmity report.

4 – WARRANTY / CARE

What warranty does A.P. Industries provide?
A one-year warranty on any manufacturing defect (normal use). The warranty does not cover accidents, negligence or misuse.

Who do I contact if I have a problem with my A.P. Industries furniture?
Whether or not the warranty is in effect, the retailer who sold you the furniture will handle the after-sales service. A.P. Industries will supply the retailers with parts needed for repairs.

How should I take care of my furniture?
For information, please download PDF file on care instructions.

5 - OTHERS

In which country is the furniture available?
A.P. Industries have retailers in Canada, United States and Mexico.

Can a mattress be used alone on the beds?
The use of a posture board or of a box spring is necessary with all of our beds. The only exceptions are the Element platform bed and the 6 drawer bed. They both only need the use of a mattress only.

Does A.P. Industries sell directly to consumers?
No, we do not sell directly to consumers. A.P. Industries products are only available through our selected retailers. As we believe that purchasing furniture is a major and long-term decision, we want you to benefit from the personal service and expert advice that our professional retailers will provide you.

Can I obtain an A.P. Industries catalogue?
Yes, you can get one from your nearest retail dealer. Be sure to ask for an A.P. Industries brochure for a detailed description of our collections, choice of finishes and item selection, sure to please from one generation to the next. However, if you cannot get to a dealer, please make a request through our e-mail form (contact us section) giving us your complete name, address and make sure you indicate the desired collection.

Are prices available on individual pieces?
Yes, you must contact or visit an authorized retailer. Because A.P. Industries does not sell directly to consumers, we do not provide retail prices.

Where can I find the bedding shown on beds and cribs through the web site?
Most of them are provided by Lawrence Home Fashions and Perlimpinpin.
You may find more at the following address : www.lawrencehome.com and
www.perlimpinpin.com.

What if I have other questions?
You can reach A.P. Industries customer service at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .